Terms & Conditions

The Annalee Project

Terms of Use

By accessing or using this platform operated by The Annalee Project, you agree to be bound by these Terms and Conditions. The Platform is a multivendor marketplace that connects buyers with independent sellers. Vendors are solely responsible for their listings, transactions, shipping, returns, and compliance with law.

SMS / Text Messaging

If you opt in to SMS on our platform, you agree to receive recurring text messages for verification codes and account/order notifications. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe and HELP for help. Consent is not a condition of purchase. Our full SMS privacy practices, including how we protect your mobile number, are in our Privacy Policy at theannaleeproject.com/privacy-policy.

Shipping Policy

Orders are typically processed within 3 business days. Shipping costs are calculated at checkout based on your location and the selected shipping method. Once your order has shipped, you will receive a tracking number via email to monitor your shipment's progress.

Returns Policy

If you are not happy with your item, you may return it within 30 days of receipt for a full refund or exchange when eligible. Items must be accompanied by proof of purchase, unused, and in original packaging.